There is Visual Voicemail, and Then There is Visual Voicemail
After a long wait, iPhone is now available on the Telus network in Canada. There was no question this was going to be the way I was going to go, and made good on that commitment recently. With the help of Paul McFedries’ Portable Genius (review coming up), I’ve been pleased with how quickly I’ve been able to learn the new functionality. The only disappointment so far is with the Visual Voicemail. When I tapped the Voicemail icon, instead of the beautiful Apple Visual Voicemail screen — pictured to the left — I got something akin to the old functionality of my recently ditched, demon spawn Moto Q. Huh?
It will come as no surprise that Apple’s Visual Voicemail does require the co-operation of phone company, and as of the date of this post, Telus has not taken up the challenge. I even went so far as to send them an enquiry, to which they promptly responded; “TELUS Visual Voicemail does differ from Apples Visual Voicemail, because they are different products. Visual Voice Mail is not available for any HSPA+ product, including the iPhone. The $7.50 price they are referring to, is for CDMA devices only. Visual Voice Mail for Apple will be introduced in the fall of 2010. Please be advised, TELUS did not advertise any Visual Voice Mail for the iPhone, nor did we proactively offer this to clients. Any client with Visual Voice Mail on their iPhone has been or will be credited when removed as per our credit policy, and was most likely added via self serve.” Well, at least it was not the dreaded “no plans to support it at this time”, which frankly was what I was expecting.
Other than that glitch, the iPhone experience so far has been magnificent.
Posted on 29th December 2009
Under: Other, iPhone | 4 Comments »


